The Rollercoaster to Decimal 2.0

Decimal went from a handful of clients to 125 in two years, bought a company from KPMG, and broke most of what it had built getting there.

Then rebuilt it, sold the firm, and became a franchise business.

Matt Tait, Jacob Cloran, and Michael O'Connor go back through the whole arc: the growth, the damage, the fix, and the decision that turned it into what they're doing now.

Episode includes:

• Why onboarding breaks before delivery does, and why hiring your way out stops working

• What a hundred acquisition targets taught them about buying accounting firms
• Why a $1.6M firm that pays its owner $100K is the problem franchising is meant to solve

Unreconciled is hosted by Matt Tait, CEO of Decimal.